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#1
08-16-2011, 11:55 AM
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Any Information On "Calton?"
I've been attempting to reach the Calton Case company, since I ordered a case in November on 2010, and have not received it yet. Does anyone know what's going on with those people? The last e-mail I got from Jim Laffoley, stated "my lost order" was found and was to be shipped that week. That was last June.
Since then, nothing. I know NOW that I blew it when I ordered last year, but I had no idea it would be such an awful mess, I'd be out the money, and be out a new travel case that use to be one of the best in the world. It looks now like whoever the new owner is has destroyed the company. Too bad. Now if I can just get my $$$ back! Thanks for any info on this weird situation. 1folksinger. 
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#3
08-16-2011, 12:12 PM
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Good luck...I've had two cases on order (one carbon, the other fiberglass) since November. I actually had four others ordered, but was able to get my credit card company to reverse the charges on those, after it became apparent that Jim was not going to send my cases.
The last time I heard from Jim was in Feb. when he emailed and said he would be shipping my order, however the factory was snowed in, so they wouldn't be able to send it that day (he even included a picture of a building that was snowed in). Every contact I have attempted since has garnered no response. I don't know if I'll ever see the two cases that I am still owed or the monies I paid for them, but I keep pinging them every month...with no reply.
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Andrew White Production: Cybelle 112 Rosewood/Sitka Andrew White Production: Cybele 312C Crossover Rosewood/Red Cedar Clark: A-Wedge Koa/Snkr Rdwd 12-str Clark: A-Wedge Monkeypod/Snkr Rdwd Cornerstone: Zion All Koa Cornerstone: Tenor Ukulele Prototype #2 All Koa Fay: OM Mac Eb/Englemann Stehr: Aud. Braz/Snkr Rdwd 8-str Plaid Coyote's gone home to play
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#4
08-16-2011, 12:16 PM
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I heard from a store owner friend that they were out of business or going out of business. It was just hearsay but thats what he told me.
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Crazy guitar nut in search of the best sounding guitars built today and yesterday. High End Guitar Review Videos. www.youtube.com/user/rockinb23
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#5
08-16-2011, 02:08 PM
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Calton
I've bought three cases from Jim over the past two years and everyone was a huge hassle. I've told Jim that.
Try calling the shop early in the morning, between 7 and 8 atlantic coast time. I managed to get him that way and shame him into sending my cases. I wish I owned that company. It's a good product and with a market. Jim is just ruining the Calton name and should just sell and get out of the way.
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#6
08-17-2011, 07:14 AM
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David D. Berkowitz
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#7
08-17-2011, 07:32 AM
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They make great products, but why go through the hassle? It's also impossible to find them used these days too. Even if they go on sale, they still sell for a premium.
Hoffee makes some amazing case these days. USA MADE. They are made with carbon fiber. 50% lighter than the fiberglass calton cases, and 50% more durable. Also their videos are amazing. They are american made tough!!! http://www.youtube.com/watch?v=iPqFje3y2v4
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TAYLOR DMSM SERIES BTO coco/adir 12 fret.
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#8
08-17-2011, 07:49 AM
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YourfriendDave, I am using the new Hoffee 2.0 cases. Their interior's are now just about as good as the Calton's, the new larger case isn't half the weight, more like 70% of the weight. It's a very nice case, made by a man eager to do business. 'nuf said.
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David D. Berkowitz
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#9
08-17-2011, 09:53 AM
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Quote:
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_____________ Collings D1H Custom Collings D2HA Collings OM2H Custom
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#10
08-17-2011, 10:50 AM
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Quote:
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#11
08-17-2011, 11:04 AM
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Quote:
They make a great product. Really top of the line cases. But in this day and age, unless you have an absolute corner on a particular market, a businesses customer service needs to be great. I hope they get things sorted out.
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Guitar-less 
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#12
08-17-2011, 11:37 AM
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Quote:
Wow, sorry to hear about the troubles. I ordered one at the same time as you, and had the same issues and reasons as you, but I did finally get my case shipped the day I disputed the order with my CC company. It is hard to believe that Jim Laffoley of Calton Cases still takes orders and full payments upfront, when there are cases not delivered after such along time. I had no idea that people were still waiting this long. I hope it gets resolved for you.
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An old Alvarez and a few others...
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#13
08-17-2011, 12:28 PM
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Quote:
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_____________ Collings D1H Custom Collings D2HA Collings OM2H Custom
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#14
08-17-2011, 12:41 PM
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I placed an order, and he took my CC $, in January. Not a peep since then. No email response, no phone message responses. Doesn't pick up the phone. I am basically assuming they are thieves and I have been robbed.
Already ordered a Hoffee.
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#15
08-17-2011, 04:32 PM
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You gotta love this guy's passion for his product. I'm not in the market for a travel case (the one that came with my guitar works just fine and fits into the overhead) but he'd get my money if I were.
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