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  #1  
Old 12-06-2019, 03:52 AM
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Default UPS Honesty...

Ok, we've all read the posts about issues with delivery services and black holes that our orders appear to fall in. So when a recent UPS shipped order which was to travel about 85 miles from Richmond to Charlottesville didn't arrive in three days, I was pleasantly surprised to read the following message buried in the "Expanded View" under tracking info:

We've incorrectly sorted this package which may cause a delay.

That touch of honesty almost makes the delay worthwhile...
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Old 12-06-2019, 07:39 AM
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Isn't that great? A little touch of honesty makes it all more tolerable.


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Old 12-06-2019, 09:38 AM
ziapack ziapack is offline
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I had a UPS employee tell me about a year ago, "your package isn't lost, we just don't know where it is." Had to laugh...it did show up a few days later, they then said, they had placed it on the wrong truck when sending it out for delivery.
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Old 12-06-2019, 09:43 AM
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Had a pair of Carvin PA speakers get "lost" for almost a month once.

Yes - honesty and transparency go a long way.
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Old 12-06-2019, 01:11 PM
imwjl imwjl is offline
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It's probably because I'm around a lot of shipping and receiving but I don't generally go with lots of complaints about UPS, FedEx and USPS. I wish lots of other institutions and organizations I deal with would do as good a job overall.
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