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Old 11-24-2014, 08:15 PM
tomana tomana is offline
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Join Date: Apr 2011
Location: Albuquerque NM
Posts: 1,720

When it comes to returns, I've never so much as had anyone there ever ask why I was returning it. Simply divine
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Old 12-19-2014, 08:52 AM
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RP RP is offline
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Join Date: Dec 2006
Location: Charlottesville, VA
Posts: 12,762

I was recently reunited with a wonderful Taylor 524 First Edition that I'd originally purchased from John. It was a great transaction, and I'm just so glad to have it back...
A bunch of Taylors and a Rainsong dread....

FOR SALE Rainsong H-DR1100N2

FOR SALE Taylor 710e
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Old 02-24-2015, 11:44 AM
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Shoreline Music Shoreline Music is offline
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Join Date: Nov 2012
Location: Durango, CO
Posts: 1,410

Originally Posted by Guitarsan View Post
Hi John,

Any reason why your Custom Spruce/Cocobolo Taylors are GC models? In your opinion would the GA or GS shape not work as well, and why?

Hey—sorry for the delay in replying here. I only just ran across this.

Cocobolo makes any guitar sound better. That's my considered opinion. But among Taylors, the biggest improvement is on the GC body. And, frankly, the three best Taylors I've ever played were those three custom GCs. Sometimes it pays to stick with what works
Shoreline Music
• The world's oldest online music store
• 2015, 2016, 2018 NAMM Finalist / Best Online Store
• AGF-only discounts
• Free Shipping + Free Returns
• Shoreline Rewards
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• Guitars from Taylor | Mcilroy | Larrivee
• Stage gear from K&K | Fire-Eye

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Old 04-23-2015, 04:56 AM
dcopper dcopper is offline
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Join Date: Sep 2004
Location: East Coast
Posts: 1,509

Hey all,
just wanted to drop a note to say AGAIN...AGAIN....AGAIN... what excellent customer service John and Shorelinemusic give to forum members. Recently purchased several items including a Red Eye Twin preamp, K&K pm, etc and it always arrives quickly and in perfect condition. I recently had an order from another seller (non-forum) get lost in the mail and it was a bit of a nightmare to finally get my refund,
You never have to worry about such things with John and his folks at Shoreline.
Thanks again,
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Old 10-30-2015, 05:17 PM
jeffram jeffram is offline
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Join Date: Apr 2006
Location: Greater Atlanta, GA Area
Posts: 62
Default Outstanding service - many thanks John...

I recently reached out to John to buy two Taylor Koa GS Minis to be donated to Children's Healthcare of Atlanta (CHOA), where my daughter works as a Music Therapist. The team there works with everything from autism spectrum kids, to traumatic brain injuries, to kids with cancer, etc.

John was very helpful - and was willing to be help a lot on price given the purpose of the purchases.

The Music Therapy team at CHOA absolutely love the GS Minis and their beautiful Koa gets a lot of comments from the kids - enabling the therapists to engage them easily.

Many thanks John - you were key to helping my wife and I (and our business) make some pediatric music therapists very happy - and most importantly, the guitars are helping some very sick little kids with their recovery and therapies!

Thanks again John!

Jeff & Kathy Ramminger
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Old 01-25-2016, 04:30 PM
ZealotsRUs ZealotsRUs is offline
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Join Date: Mar 2015
Posts: 120

Gosh you guys are hard to get on the phone!!!
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Old 05-21-2016, 08:17 AM
steelerboy329 steelerboy329 is offline
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Join Date: Oct 2010
Location: Moore, SC
Posts: 364

As a sit here in an airport waiting on my flight, I thought I would share my experience with John and Shoreline. Back in March I sent John an email in regards to ordering a Taylor 814 with Brazilian Rosewood back and sides (as I saw that was an option for 2016). He promptly responded which then followed with me giving a call. When he answered, he already had contacted Taylor to confirm they could build what I wanted (BRW/no cutaway/no electronics).

I decided against the ES2 and wanted to install a K&K instead. My knowledge was a little limited on pickups and pre-amps, but he took the time to explain some to me and made a few recommendations. I also asked if I could send a new nut/saddle/bridge pins (Colosi) for his tech to install before it shipped. Once again, that was not an issue.

My guitar is due to arrive in a week or two and I can't wait to play it. Throughout the waiting period, the communication has been excellent with him as he continues to provide me with updates along the way. I'll report back when it arrives, but I will gladly say, his customer service has greatly exceeded my expectations. I would highly recommend John and Shoreline Music to anyone looking for a great guitar, at a great price, with outstanding customer service.
2016 Taylor 814 Brazilian
2016 Yamaha FS820 Turquoise
2014 Eastman MD404 Mandolin
2014 Pono ETPC Ukulele
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Old 06-25-2016, 11:23 AM
Qiwi Qiwi is offline
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Join Date: Jun 2016
Posts: 4

Just wanted to post that my recent experience with Shoreline Music could not have been more positive.

John is a knowledgeable and down to earth guy. He's patient and answered all my inquiries about guitar comparisons with no bias. He's an honest guy who loves guitars overall.

I've purchased a pair of great speakers from him in the past and I would not hesitate to purchase my next guitar from him. Highly recommended!
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Old 06-21-2017, 06:55 PM
Carmel Cedar Carmel Cedar is offline
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Join Date: Jun 2013
Location: Milwaukee area, WI
Posts: 1,141
Thumbs up

Just received a Schertler JAM from John/Shoreline, and the process was smooth, efficient and typical John charming and informal. I made a special request as part of the process and he could not have been more gracious and accommodating. It's a pleasure to work with him, and I am pleased to give Shoreline as much of my business as I can. Prices are great, service is just outstanding, and he and his team are the nicest bunch of folks around. Bonus that they are musicians themselves!

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Old 03-06-2018, 06:01 PM
Anohaakten Anohaakten is offline
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Join Date: Oct 2013
Location: Grand Rapids, MI
Posts: 79

Just recently purchased a pair of John Pearse strings from here. Fantastic service, came with a little note thanking me for my purchase, they make you feel like a valued customer. Will continue to always buy my strings from here. Thanks Shoreline Music!
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Old 08-15-2018, 08:51 PM
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jay7347 jay7347 is offline
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Join Date: Jan 2005
Location: The foothills behind Loveland Colorado
Posts: 1,779

I just want to throw some kudos Shoreline's way. I've probably called them four or five times with questions about this and that. They've always been above and beyond helpful. I know good customer service as I own a small mom and pop business now that my professional careers are over. Customer service is sometimes the only thing that a small shop can offer to differentiate against the larger retail beasts and Shoreline does it quite well. It gave me great pleasure to pull the trigger on a ToneDexter out of their store. It also felt good to support a fellow Colorado business. I wouldn't hesitate to buy from them again!

FOR SALE: '14 Duane Noble Harp Guitar
'16 Lowden F35c (Mountain Rosewood)
'13 Gibson ES 195 (Memphis build)
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Old 09-15-2018, 05:11 PM
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TBman TBman is offline
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Join Date: Jul 2005
Location: Northern NJ
Posts: 24,239

I recently bought an Avalon from Shoreline via PM here and it was as easy as walking into a store. The exact model I wanted wasn't available and John found a more than suitable replacement. This Avalon is easily the best sounding guitar I have ever laid hands on. When John said it was going to ship, it did and the guitar also had a perfect setup for my style of play.

Star of the County Down

{S. Wake arr.}

My tunes and videos on ReverbNation

Avalon L2-320C, Larrivee OM-05, Guild D-120c, Gibson, Martin and others...
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Old 10-11-2018, 07:10 PM
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Basalt Beach Basalt Beach is offline
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Join Date: Feb 2012
Location: between here and there
Posts: 3,653

I am a recipient of the occasional Shoreline email blast and this past spring one of the blasts highlighted AUDIOENGINE speakers. I called Shoreline and spoke with John about the speakers and then subsequently ordered the A5+. They were shipped out immediately. I have them hooked up to my iMac in my office and the sound quality is absolutely incredible. From creating tracks with Garage Band, listening to Pandora stations though my iMac, listening to Soundcloud tracks, and listening to YouTube and Vimeo videos, these speakers were an excellent and worthwhile investment.

Do your ears a favor, and invest in a pair.
"the tragedy in life is not what we suffer, it is what we miss"
| Bourgeois | Northwood | PRS Electric| Rainsong | Voyage Air |
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Old 12-27-2018, 02:50 PM
Wahoo Wahoo is offline
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Join Date: Jun 2017
Posts: 1

I've been reading on the forum for a while but never posted, but I feel moved to comment that Shoreline recently gave me excellent, timely service (and a very good price) on a Taylor GS-Mini Mahogany for my daughter. I couldn't be more pleased, with both the transaction and the guitar.
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Old 02-12-2019, 11:03 AM
Broadus Broadus is offline
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Join Date: Jul 2007
Location: Clinton, SC
Posts: 3,347

I don’t order much gear because I keep what I buy a long time. Still, I have found John and Shoreline to be stellar in quality of gear they sale, pricing, and customer service.

Bill Moore

Last edited by Broadus; 02-12-2019 at 01:37 PM.
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