#46
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You're lucky. Holly Riggins is wearing me out. She's asked for pictures, serial numbers, model #'s and on and on. You would THINK this picture Along with THIS picture Would be enough. This is OBVIOUSLY a Hercules stand and it has OBVIOUSLY failed. I'm losing my normally good attitude and will keep you posted if they don't stand behind this OBVIOUSLY DEFECTIVE stand. |
#47
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My replacement stand just arrived.
That is all. |
#48
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Excellent! Great to hear it. Like I mentioned earlier, I'm going to go through this process in a couple of weeks or so.
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#49
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Discovered the new stand is the AGF version. They honored the warranty and gave me a more expensive stand. |
#50
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Boom !
I got mine today too. It took a little work, but it's a good stand, I have another that is 7/8 years old and it's been a workhorse. It wasn't the sticky stuff. I also have on of their mic stands with the same type of quick release clamp deal. Stand up Company. Three cheers for Holly. |
#51
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Hmmmmmm.....
Mine too. Contacted them online, filled out the form, received a new stand in less than 10 days, model GS414B. All my other Hercules stands have the collapsible yoke, and are stellar This one I got as a replacement was a non collapsible yoke, which was the same style that disintegrated...also made in China. I like the new improvements to the grip and leg padding.
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#52
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#53
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Mine failed in the fall of 2020.
Hercules was only able to respond recently due to pandemic-period staffing. They are sending a replacement. |
#54
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About a year or two ago - I had the same issue(s)- stickiness and broken adjustment trigger - with two Hercules stands - they sent me two brand new ones - no need to return the faulty ones...
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#55
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Thanks Blues |
#56
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this conversation ended well over 2 years ago - Im sure no one is still waiting for an answer.
BTW Hercules fixed their material and have had no problems since (apparently)
__________________
Fazool "The wand chooses the wizard, Mr. Potter" 000-15 / GC7 / GA3-12 / SB2-C / SB2-Cp / AVC-11MHx / AC-240 |
#57
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Old topic, but I'm revisiting it for closure. Hercules did send me a replacement within a few weeks of my March 31, 2021 post.
I was able to resurrect my old stand by using an M6x25mm clamping knob as a semi-permanent method of locking the stand. These can be found on Amazon. Last edited by CoastStrings; 06-04-2023 at 11:27 PM. |