#1
|
|||
|
|||
Hats off to Breezy Ridge/John Pearse Strings
Most of the time we will often see wingeing abut unsatisfactory experiences with some company or another's customer service. When possible, I like to report the exact opposite.
The builder of my incoming Baritone Weissenborn, Mark at Rayco, strung the beast up yesterday and sent me a couple of sound clips and a report. (Deep. Very deep, it was.) He reported that when tuned in Open A (151351) the low .068 string was pretty floppy, but when up a step to Open B it is fine. I should have expected that from my own experiences on a baritone guitar. However, I think that I would rather be tuned to Open A than B, as B is a bit of an unwieldy key. Now baritone strings are not exactly a dime a dozen, even on the internet. I also wanted Phosphor Bronze over 80/20. I finally found .070 Phosphor Bronze singles listed on the Breezy Ridge website, but no dealer who had them So finally I called... What a friendly and helpful woman answered the phone. After explaining what I was looking for, and why, we had a long discussion about what strings might work and why. She was obviously very knowledgeable about her strings, and I was obviously not the first person with weird needs to have contacted her. We not only discussed the low string, but what other custom set I might want to ultimately put together. The website listed the .068, .070, .076 and .080, but she also told me that she had a .072 PB that was not on the site. That also interested me, as it might allow me to tune both to Open A but to Open G, both more useful keys. Unfortunately they probably won't be here before Wintergrass this weekend, but I will live. Anyway, a tip of the fedora to Breezy Ridge: customer service done right. TW |
#2
|
|||
|
|||
I really like JP strings!! Had Phospor Bronze strings on my Bourgeois and they were really good. Switched them out with JP Pure Nickel Mediums and they're
GREAT!!
__________________
Education is important! Guitar is importanter!! 2019 Bourgeois “Banjo Killer” Aged Tone Vintage Deluxe D 2018 Martin D41 Ambertone (2018 Reimagined) 2016 Taylor GS Mini Koa ES2 |
#3
|
|||
|
|||
Yes, Breezy Ridge has great customer service. I remember contacting them back in 2005 and actually spoke to John directly. They know their stuff and their strings sets are one of the brands I use regularly along with GHS and Newtones. Glad you had a great experience with them and I look forward to a report on the baritone once you get the strings.
Best, Jayne |
#4
|
||||
|
||||
I have had wonderful customer service dealing with Breezy Ridge. I’ve used and have enjoyed using JP strings for many years.
|
#5
|
|||
|
|||
I've been a fan of their strings for a good long while. This was the first time that I has actually spoken with them directly. Given how esoteric the issue was, I was impressed with their knowledge and readiness to help.
Makes me pleased to have been a customer for these many years. |