#16
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NEVER ship to an address other than the verified paypal address. I cant stress this enough. Waiting 10 days won't do anything. Having the funds in your account won't do anything. The buyer can simply claim that the guitar never showed up at their address and technically they won't be wrong. Paypal will take your money.
I don't mean to scare you but I sell over 1500 items a year on ebay and reverb and have seen every scam in the book. Most likely you aren't getting scammed but the possibility is always there. I would do this. Write to the buyer and explain that you can't ship to any address other than the verified paypal address. Tell him you are happy to refund his money and have him pay again but with the address he wants it shipped to as his paypal address. He will have to change this in his paypal account but it's not a big deal. If the buyer agrees, I don't see a problem. If he doesn't, walk away. And one more time for the people in the back. Never, and I mean NEVER ship anything to an address other than the buyers verified paypal address. |
#17
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The person to ship to "Grace Choi" is not the buyer. I googled Grace Choi and come up with a ballerina in Cincinnati or a comic book character. I think i will ask Reverb for suggestion. I may do a refund, but first u need to make absolutely sure the funds are cleared at my bank.
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Couple of CF guitars, Couple of wood guitars Bunch of other stuff. |
#18
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The buyer asked you to ship it to someone other than them? That is a big red flag. Definitely do not ship it to this person. |
#19
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Call PayPal and explain your concern. Ask if they have confirmed the buyer name/address, ask what they require so you are protected, and if they they email this to you for your records. They may not do that last piece but they should keep notes of the call in their system.
Likely paypal wants shipping to the confirmed name and address with full insurance and a signature. Require signature of the confirmed name only unless PayPal confirms it’s Ok for someone else st that address to sign and still be protected. My concern with sending to a “complex” is someone unrelated not at the “exact” PayPal address could sign and invalidate your protection. The funds may have cleared your bank but PayPal can dock your account and possibly your credit card (not sure). Just saw your update about a different name. Major red flag.
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Guilds: 69 F312 Braz, 89 Nightbird II, 91 Nightbird CU, 94 GV70, 96 A50 flattop, 06 CO1 Cedar, 11 F30CE, 13 CS F30R Reno Star, 14 GSR F30CE Coco, Orpheum OM RW, Orpheum SS Hog. SOLD: Guilds: 78 F40,79 F112,’87 GF60R,94 DV72,07 CS F47 Braz,11 DD6MCE,12 F30,12 F30R,18 F2512. Other: 70 Epi 5102,74 Ibanez LesPaul,90 Gibson ES347,15 Alvarez MFA70,15 Martin OM28VTS,15 Epi ES339Pro,16 Alvarez AF60 |
#20
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Yes, it’s a scam. Cancel the sale. I can’t believe how much bad advice is in this thread. You will lose your guitar and the money.
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Bourgeois, Collings, R Taylor, Santa Cruz |
#21
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I am inclined to cancel the sale. Should i wait to make sure funds have cleared my bank before issuing a refund?
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Couple of CF guitars, Couple of wood guitars Bunch of other stuff. |
#22
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I would Only ship to verified PayPal address.
Trust your instinct. Just Call PayPal they have a toll free phone # . and they will advise you what to do to cancel. |
#23
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#24
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That's a good question for someone at PayPal. My gut feeling is that if PayPal OKed the funds to you, then the funds are good. The potential scam would seem to be that the guitar would have been shipped to the scammer at a bogus address, and then he/she would make a claim saying that the guitar had never been received. If you'd sent it to a non-verified address, PayPal would likely side with the "buyer." Don't ship the guitar and ignore the advice of those who said that since the funds have gone into your account, you're ok to ship the guitar....
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Emerald X20 Emerald X20-12 Martin D18 Martin 000-15sm |
#25
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Here's the thread about a similar situation. Under no circumstances ship to an unverified PayPal address if you want seller protection.
https://www.acousticguitarforum.com/...d.php?t=541855
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1950 Martin 00-18 RainSong Concert Hybrid Orchestra Model 12 Fret Eastman E20OOSS. Strandberg Boden Original 6 Eastman T185MX G&L ASAT Classic USA Butterscotch Blonde Rickenbacher Lap Steel Voyage-Air VAD-2 Martin SW00-DB Machiche 1968 Guild F-112 Taylor 322e 12 Fret V Class |
#26
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Here are PayPal's "rules" for seller protection
and key provisions are cited below Quote:
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"the tragedy in life is not what we suffer, it is what we miss" Guitar Experiences-> | Bourgeois | Collings | Cordoba | Larrivee |Martin | Northwood | PRS Electric| Rainsong | Taylor | Voyage Air | |
#27
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Couple of CF guitars, Couple of wood guitars Bunch of other stuff. |
#28
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The paypal rule cited above doesnt state it must be to a verified address which is confusing.
I have seen scams where the money was in your account, it was fraud, seller refunds the amount which is real money and then you are out the money. I would first talk to Reverb and explain. Reverb is great and will walk you through this process. I would also recommend using reverbs checkout processing vs paypal because reverb is easier to deal with and quicker to respond. They are also very fair with sellers vs paypal. |
#29
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Ditto.
Paypal ALWAYS gives the edge to the buyer. Even if you THINK you've had a successful sale and even spent or withdrawn the funds Paypal will simply go after the funds in other ways. I've seen this happen personally. Best to verify with the purchaser in personal communication and back out if you feel uncomfortable. Even personal communication is no guarantee that something can't go wrong. |
#30
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Good idea. I always use reverb chat - you can get answers in a matter of minutes. Start a chat (not sure if they're "open" on Sunday) and tell them your situation. See what reverb says!
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2018 Guild F-512 Sunburst -- 2007 Guild F412 Ice Tea burst 2002 Guild JF30-12 Whiskeyburst -- 2011 Guild F-50R Sunburst 2011 Guild GAD D125-12 NT -- 1972 Epiphone FT-160 12-string 2012 Epiphone Dot CH -- 2010 Epiphone Les Paul Standard trans amber 2013 Yamaha Motif XS7 Cougar's Soundcloud page |