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#3
10-20-2018, 11:14 PM
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Quote:
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#4
10-20-2018, 11:28 PM
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Quote:
Another poster who bought a Martin that came with a geib case did, and was looking to buy a new case. He didn't state whether the guitar was purchased new or used. That got me wondering. So it's like a car where the factory warranty does not include the tires? IRRC tires come with their own factory warranty, at least in my state/country. I don't recall my new Martin coming with separate warranty paperwork for the case. Last edited by Tico; 10-20-2018 at 11:37 PM.
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#5
10-21-2018, 04:27 AM
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I haven't read a warranty lately, but in strict terms, I imagine it's only the guitar. Many decades ago, I had a brand new Ovation and within a year the case began to develop splits in multiple places. I wrote them a explanatory letter and shortly thereafter, I had a beautiful, new case at my doorstep.
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#6
10-21-2018, 09:06 AM
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From what I remember, reading through the paperwork that came with the new Martin Authentic a couple of years ago, the case warranty was one year.
__________________
Martin OM-18 Authentic 1933 VTS (2016)
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#7
10-21-2018, 09:13 AM
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There is always SOME warranty - you bought the case from them. The length of the warranty is up to each manufacturer, whether it's 30 days, one year or "life."
__________________
Fazool "The wand chooses the wizard, Mr. Potter" Taylor GC7, GA3-12, SB2-C, SB2-Cp...... Ibanez AVC-11MHx , AC-240
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#8
10-21-2018, 09:38 AM
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I had a case for a Rainsong fail. Rainsong had me call TKL and they replaced the case.
__________________
Taylor V-Class 814ce, 717e BE WHB, 520ce, 454ce, 420 Cedar\Maple, T5z Classic Martin D18E Retro Cordoba C10 Crossover Emerald X20 Rainsong H-OM1000N2 Voyage-Air VAD-04 Custom Les Paul Hot Rod Deville 410, Fishman Loudbox Performer
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#9
10-21-2018, 11:29 AM
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My Collings came in a tkl geib style case. Over the course of 21 years, TKL has provided me with two new handles and a snap bolt. I did the repairs myself but they provided the parts at no cost. I am not sure what their
policy is now but they have honored the Collings lifetime warrantee.
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#10
10-22-2018, 06:56 AM
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The handle covering split on my Taylor case about 3 years after I bought it (new). I contacted them, sent pictures, they sent me a new handle.
__________________
Mike My music: https://mikebirchmusic.bandcamp.com 2020 Taylor 324ceBE 2017 Taylor 114ce-N 2012 Taylor 310ce 2011 Fender CD140SCE Ibanez 12 string a/e 73(?) Epiphone 6830E 6 string 72 Fender Telecaster Epiphone Dot Studio Epiphone LP Jr Chinese Strat clone Kala baritone ukulele Seagull 'Merlin' Washburn Mandolin Luna 'tatoo' a/e ukulele antique banjolin Squire J bass
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#11
10-22-2018, 07:02 AM
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In most cases- NO
their warranties are covered by their maker . But I have never had a case problem -for the most part if their ok when you get them - and you take care of them -their ok . If its not right when you get it -deal with the person you bough it new from ASAP.
__________________
--------------------------------- Wood things with Strings ! 
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#12
10-22-2018, 08:13 AM
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Some time ago, I bought a new Huss & Dalton and that lovely H&D Tweed Case was a bit messed up. The lid didn't meet the body cleanly, one or the other was warped and the lid needed to be forced shut. Not a huge deal - but it would have bugged me over time.
I called H&D and they searched their stock, but didn't have a spare case to swap out (they were certainly willing to if they had had one). They offerred to contact TKL, but I figured it was easier for me to do that myself. I contacted TKL and sent a few photos and they replaced it right away and without charge (they asked me to send back the wonky one). I have no idea if this was a matter of warranty or just a manufacturer making things right. BOTH companies were willing to replace it and the word "warranty" was never uttered.
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