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  #1  
Old 01-25-2020, 08:16 PM
Anodos Anodos is offline
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Default LR Baggs Anthem Problem

Hey forum! Iíve had an LR Baggs Anthem in my guitar for the past two months or so now, and have performed quite a few times with good results. However, the past two times Iíve played out on two different PA systems and both times I experienced a periodic distortion/static/crackling/reduced volume and tone problem that comes and goes. This is not cell phone disturbance. I played a gig tonight at the same venue and PA that I played at a month ago, and last time I had NO problems. Iíve played solo and in bands. The sound is affected for about a minute or more then returns to normal. I tried hitting the phase button to see if that would help but it doesnít seem to make a difference.

Iím concerned! Iím planning on taking it back to the shop that installed it on Monday, but I wanted to see if anyone else has had similar issues?

And another question that I hope I donít need to deal with, but has anyone removed an under saddle pickup system and replaced it with good results?
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Old 01-25-2020, 08:26 PM
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rschultz rschultz is offline
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Battery?!?

Taking out a UST is easy. Remove the strings, saddle falls out. UST will come right out, no problem.
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Old 01-25-2020, 08:59 PM
Anodos Anodos is offline
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The battery has plenty of juice left. Theyíre supposed to last an absurd number of hours plugged in based on what LR Baggs tells you anyway, and this one has about 8 hours of plugged in time since new.

Glad to hear that if it comes down to it I could remove the pickup without too much violence to my baby... 😬
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Old 01-25-2020, 09:13 PM
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Tele1111 Tele1111 is offline
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Hey Anodos,

Put in a known fresh battery, even if you only have a few hours on the one currently in there. Itís a cheap test, and will eliminate the battery as a potential issue.

If the problem does not go away, contact Baggs, and explain the issue to them.
If I understand you correctly, and the battery has been eliminated as a possible contributor, the preamp may be suspect. I had a similar issue on a new custom build, and indeed the problem was found to be the preamp. Baggs replaced the preamp for me, at no charge. They are a good company, and will take care of their customers. They really do want their customers to be pleased with their products.

Mark
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Old 01-25-2020, 09:20 PM
Anodos Anodos is offline
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Thank you, Mark! Iíll give that a try. This is my first LR Baggs pickup, and with all the hype around the Anthem Iím surprised to have any issues but anything can happen. Hereís hoping itís a simple fix!
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Old 01-25-2020, 09:23 PM
jonfields45 jonfields45 is offline
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If you have the full Anthem it could be one of the cables is not seated properly into the head unit by the sound hole. You could try removing and replugging each one. I would wiggle each one first while the guitar is plugged in to see if a guilty one self identifies with some noise.

If you have an SL, then the only logical conclusion is that it is defective and needs to be replaced. All of the SL cabling is soldered down to the endpin jack.
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Old 01-26-2020, 05:51 AM
BluesKing777 BluesKing777 is offline
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Maybe try a different guitar lead before you do full open heart surgery on it!

I was having a strange, intermittent problem, changed battery, ok for a while, then.....krrrrrrrrrr krrrrrrrrr....phooooooosh....etc.

Pulled my brand new guitar lead out of something else and used it with my Anthem guitar....fine now and since. Iím thinking my Anthem jack was getting loose when plugging in the worn very old guitar lead?

Bought another lead too!


BluesKing777.
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Old 01-26-2020, 11:30 AM
jseth jseth is offline
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I had a similar issue with one of my Anthem SL pickups, three years or so after I got it. I had called Baggs in the past and knew one of the techs, so I called them up, told them the problem...

And they sent me an ENTIRE NEW UNIT, despite my not having a receipt or proof of purchase! If there's a way for them to help you, they will.

Given your unit is still fairly new, I'd call them and explain the problem.. see what they say.
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Old 01-26-2020, 12:49 PM
MrErikJ MrErikJ is offline
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My tech couldnít figure out a buzzy, distorted, noise coming from my Dual Source and Baggs had him send it to them. They repaired the issue and returned at no cost to me.

Fishman will barely reply to an email. Just sayin.
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Old 01-26-2020, 01:16 PM
guitaniac guitaniac is offline
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Quote:
Originally Posted by MrErikJ View Post
My tech couldnít figure out a buzzy, distorted, noise coming from my Dual Source and Baggs had him send it to them. They repaired the issue and returned at no cost to me.

Fishman will barely reply to an email. Just sayin.
Baggs customer support is extraordinary. They replaced the Tru Mic in my Anthem SL system for free, and my system was two or more years old before it started to distort.
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Old 02-06-2020, 11:52 AM
Anodos Anodos is offline
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Well, I have now played my guitar through two different amps in different locations for extended periods of time and have not been able to replicate the weird sound disturbance I was experiencing. I called LR Baggs and they said that the next time it happens I should turn the volume down on the pickup and see if it disappears, as that would indicate that the problem is in the preamp or the pickup itself. If it doesnít go away then it would be a problem from the preamp to the jack or beyond. Not being able to replicate the issue leaves me worried that thereís a problem lurking in there that may require drastic measures, BUT, after talking to several knowledgeable sound people the working conclusion weíve reached is that I was probably experiencing electrical interference from within the venue. The venue was an old deli-turned-bar that has fluorescent lights, several fridges and freezers, old fans in the ceiling, neon signs on the wall, etc etc, all of which can cause sound disturbance. The fact that the volume dropped when I experienced the problem may also be a sign that something electrical kicked on in the venue that was drawing power and lessening the voltage in the PA system (or something like that). So HOPEFULLY the problem has nothing to do with the pickup. However, let it be known that LR Baggs was incredibly helpful over the phone. One ring and a real live person picked up and immediately handed me over to someone who talked through the problem and said to ask for him specifically once I try turning down the pickup volume next time I experience the disturbance. Whatever the problem shows itself to be they would fix it. Talk about customer service!

PS: Man oh man do I look forward to seeing how this pickup works together with the soon-to-be-released Soundscape pedal...
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Old 02-06-2020, 01:07 PM
Petty1818 Petty1818 is offline
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Quote:
Originally Posted by MrErikJ View Post
My tech couldnít figure out a buzzy, distorted, noise coming from my Dual Source and Baggs had him send it to them. They repaired the issue and returned at no cost to me.

Fishman will barely reply to an email. Just sayin.
Interesting, I have had nothing but great experiences with Fishman's customer service. I believe the employee's name is Michael, but he has taken care of me more than a few times. Lr Baggs are great as well, I just haven't ever considered Fishman to be bad.
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  #13  
Old 02-06-2020, 02:56 PM
Lakewood_Lad Lakewood_Lad is offline
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Do you leave a lead plugged in when you're not playing it? if you do then that will drain the battery.
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