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#1
01-23-2019, 01:24 PM
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My Experience this week Ordering a Custom Guitar From Emerald Guitars
I posted this entry in an existing thread in the carbon fiber section, but it really deserves it's own thread.
I want to thank Chloe and Alistair for their responsiveness and patience with my custom order. I ordered an x10 nylon string guitar and had a budget in mind so I was able to save money by requesting a traditional headstock and a less elaborate pick up system. With the money I saved with those two items, I was able to order a custom, thinner guitar so it would be more comfortable. Additionally, I chose a nut thickness that I truly enjoy; It's narrower than a true classical guitar, but wider than a typical 1.75" width. Chloe was very patient with my never-ending questions, and what-if's. Alistair was in the loop as and a huge help as well. I feel like I'm getting a total custom build, and am thrilled that it won't be a 4.5" deep guitar, but something that will fit me much better. This will be my second Emerald guitar, the first being their 6 and 12 string double neck. Thanks Chloe and Alistair, I really appreciate the patience you both have, and the terrific customer service. And of course, your guitars are amazing! 
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#2
01-23-2019, 01:47 PM
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They are great...I haven’t heard from Chloe since early this AM... prolly afternoon for her.
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YUP.... Emerald: X-20, Center hole X-10 (Maple) and X-7 (redwood), Spalted Chen Chen X 10 level 3, CA: Early OX and Cargo McPherson: Early Kevin Michael Proto Some wood things by Epi, Harmony, Takamine, Good Time, PRS, Slick, Gypsy Music, keyboards, wind controllers.. etc
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#4
01-23-2019, 05:07 PM
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And you being in Long (hard "G") Island are closer to the factory then many of us!
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YUP.... Emerald: X-20, Center hole X-10 (Maple) and X-7 (redwood), Spalted Chen Chen X 10 level 3, CA: Early OX and Cargo McPherson: Early Kevin Michael Proto Some wood things by Epi, Harmony, Takamine, Good Time, PRS, Slick, Gypsy Music, keyboards, wind controllers.. etc Last edited by kramster; 01-23-2019 at 05:07 PM. Reason: Add word
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#5
01-23-2019, 07:46 PM
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It's dangerous to read these custom order threads.......
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#6
01-23-2019, 09:20 PM
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Emerald customer service is amazing.
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#7
01-24-2019, 12:23 PM
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Quote:
Can you imagine contacting gibson guitars and asking them to leave off some of their common elements on a les paul to save you money on a 1-off guitar? PS - I love Gibson guitars - just using them as an example.
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