Do You Think Sweetwater Knows??

[AndrewG]

Originally Posted by Jimi2

I don’t mind the stupid candy, since I’ve only ever bought small things from them. Strings, picks, tuners, etc. If I spent thousands on a guitar, yeah, the terrible candy would be out of place. What IS out of place after spending $20 is the follow up calls you get from your sales engineer to “make sure you’re happy.” I appreciate the thought and all, but I’d really rather not be bothered.

"sales engineer"

[emtsteve]

I didn't want phone calls and told them so and they stopped. The candy is a nice touch even though I usually just toss it and I can often find the gear at better prices elsewhere.

However, I do like their pictures of actual guitars and I really appreciate their service oriented business model.

I really think some of you are awful hard to satisfy.

[Rogerblair]

Originally Posted by rmgjsps

Boy, let no little gesture go unpunished.

What's the matter with you, people? A company makes a small "Thank You" gesture and you all complain! Who cares if the candy is stale, lousy, not what you like (or think you deserve) -- it's just a little gesture.

Makes mw want to order something from Sweetwater just to see how bad that candy is ;-)

This.

Is just a brand thing, folks...almost tongue in cheek. With other companies, you get nothing, so... And regarding other “rewards” for being a loyal shopper...ask for a discount. I’m betting they will beat the price that appears online. And if you ask them not to call, they will gladly comply.
Rb

[macmanmatty]

I don't mind the candy I can always find some to eat it. But I Agree calling me 30 times trying reach me about how my 4.89 dollar pack of strings is working out even up 3 months later is a little obsessive. At three months I've more than likely changed the strings.

[Rosewood99]

My daughter occasionally eats a couple pieces.

[Rev Roy]

[Cecil6243]

Originally Posted by 29er

The very definition of a first world problem.

[Cecil6243]

I give the candy to my dad. He loves it.

I get candy bars from a supply company I use for one of my businesses. One time they forgot. I felt like I did when I got dumped by a lover back in 85.' I was down all day. Don't underestimate the power of candy! There's more to this!

[Cecil6243]

Originally Posted by macmanmatty

I don't mind the candy I can always find some to eat it. But I Agree calling me 30 times trying reach me about how my 4.89 dollar pack of strings is working out even up 3 months later is a little obsessive. At three months I've more than likely changed the strings.

30 times eh? I think you're exaggerating just a tad.

[ljguitar]

Originally Posted by macmanmatty

I don't mind the candy I can always find some to eat it. But I Agree calling me 30 times trying reach me about how my 4.89 dollar pack of strings is working out even up 3 months later is a little obsessive. At three months I've more than likely changed the strings.

Hi mac-m-m

If you answer the call once and share with them that you don't need the calls, they will respond.

[steelvibe]

Originally Posted by Rev Roy

LOL- don't look! And certainly don't kick it.

[stephenT]

[rllink]

I like Sweetwater as much as any other retailers. The candy doesn't make me like them better, but it is fine. I haven't gotten a call from my sales rep for several years. Bonus bucks?? I've heard rumors of those but I've never found them. If I have any they are well hidden. My problem with Sweetwater is that their prices are the same as everyone and they never run any deals, at least none I've ever seen.

[neomastino]

ummm... I like the candy!

[mawmow]

I would prefer a string winder...
Or a tuner, or a cap/beanie, or a T-shirt...