Select Series Time Again.. June - Page 5

Captain Jim · #61 06-20-2019, 06:53 PM

Quote:

Originally Posted by jdinco

SO the "evil eye" didn't work?

Way off topic here, but they may have done you a favor by not getting to you. If anyone is going to screw up an oil change....it's them. Lot's of horror stories from those places. Some personally.

I see only the 12 string of the current select series has sold so far....

In our family, we call it "stink eye"... but that's not what I sent his way. I just glanced there while getting in the car to see if he even noticed. Alas (and how often do you get to say "alas"?), that seems to be the way many businesses operate these days.

jdinco · #62 06-20-2019, 10:47 PM

Agreed Jim. I recently purchased a used Chevy, took it to the Chevy dealer for an oil change and they put 3 extra quarts in it for me ! How can you beat that for going the extra mile for their customers that own CF guitars !

Alas, Emerald has still only sold the 12 string in the current select series.

jwellsy · #63 06-21-2019, 05:47 AM

Given the size of an X30, the odds are it was aladdy that bought the 12 string.

David Eastwood · #64 06-21-2019, 06:24 AM

Quote:

Originally Posted by jwellsy

Given the size of an X30, the odds are it was aladdy that bought the 12 string.

Took me a moment

TheChicagoTodd · #65 06-21-2019, 08:53 AM

Quote:

Originally Posted by jwellsy

Given the size of an X30, the odds are it was aladdy that bought the 12 string.

Bwwwwaaaahahahaha!

Funny Friday!

As of yet this morning here in Chicago, I have not yet received a shipping notice, but considering there are a few more hours left in the workday in Donegal (presumably), maybe it will still happen. If it doesn't ship today, I most likely will not receive it before I head out on vacation, which would be a bummer.

Cheers...

Todd in Chicago

Tøf · #66 06-21-2019, 09:44 AM

I just talked to Kevin, shipping has been delayed to Monday.

TheChicagoTodd · #67 06-21-2019, 10:06 AM

Quote:

Originally Posted by Tøf

I just talked to Kevin, shipping has been delayed to Monday.

Crud....[emoji852]

Thanks Tof, I think that pretty much stinks any chance of me receiving it before I go on vacation..bummer.

Thx again for the update.

Did he indicate what the problem was this time? I must say I'm a big Emerald advocate, however it is starting to get a little disappointing, as for seemingly various reasons, shipping keeps getting delayed. To be honest, it does make me feel like something else is going on here that Emerald is not being completely transparent about....but that's probably my overactive imagination....fueled by an excess of sake caused by the delays. It's a viscous cycle!! Lol...cheers and happy Friday!

Todd in Chicago

mountainmaster · #68 06-21-2019, 11:06 AM

Quote:

Originally Posted by TheChicagoTodd

Did he indicate what the problem was this time? I must say I'm a big Emerald advocate, however it is starting to get a little disappointing, as for seemingly various reasons, shipping keeps getting delayed. To be honest, it does make me feel like something else is going on here that Emerald is not being completely transparent about....but that's probably my overactive imagination....fueled by an excess of sake caused by the delays. It's a viscous cycle!! Lol...cheers and happy Friday!

Todd in Chicago

My guess is that Ireland is currently changing most of its shipping routes in preparation for the upcoming Brexit. I don't know by which route Emerald guitars are shipped to the US but mine was shipped to Europe through the UK.

TheChicagoTodd · #69 06-21-2019, 11:29 AM

Quote:

Originally Posted by mountainmaster

My guess is that Ireland is currently changing most of its shipping routes in preparation for the upcoming Brexit. I don't know by which route Emerald guitars are shipped to the US but mine was shipped to Europe through the UK.

Oh...very interesting. Something I would not have even thought about. However I would also say that this is where good communication comes in which provides a level of transparency.

Cheers all...

Todd in Chicago

Tøf · #70 06-21-2019, 11:49 AM

I don’t think the problem comes from An Post. Emerald is a small company and as such is heavily dependent of a few key persons. When someone is sick it immediately increases the backlog. On top of that Alistair has a tendency to be quite optimistic regarding completion dates

I also think they could probably be more transparent communication wise, even if they’re really nice to deal with and easy to reach (at least when you live in a similar time zone!)

In my case I was told I would get my guitar ready for my annual visit in France mid April (I’m French but I live in Norway). If everything goes according to what Kevin told me the guitar should finally ship on Monday

That being said it’s the same with more or less all luthiers, and I’m fine with it as long as the guitar sounds great with a good set-up. Fingers crossed, but I have high expectations for my X30!

kramster · #71 06-21-2019, 12:20 PM

Quote:

Originally Posted by Tøf

I don’t think the problem comes from An Post. Emerald is a small company and as such is heavily dependent of a few key persons. When someone is sick it immediately increases the backlog. On top of that Alistair has a tendency to be quite optimistic regarding completion dates

I also think they could probably be more transparent communication wise, even if they’re really nice to deal with and easy to reach (at least when you live in a similar time zone!)

Don't rule out Leprechaun strikes an such..though I would if I were me. .

TheChicagoTodd · #72 06-21-2019, 12:34 PM

Quote:

Originally Posted by kramster

Don't rule out Leprechaun strikes an such..though I would if I were me. .

Ever since those **** leprechauns unionized, Ireland has gone to s***.

Bwaaaaahahaha...

Todd in Chicago

P.s. at this point what's a few more weeks

Captain Jim · #73 06-21-2019, 12:39 PM

Quote:

Originally Posted by jwellsy

Given the size of an X30, the odds are it was aladdy that bought the 12 string.

Well, there is this...

https://emeraldguitars.com/2019/04/1...merald-guitar/

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For Todd: I understand how you feel about this whole delay situation. Before we retired, we had a small business (a high end photography studio, portrait and commercial). If it looked like we would be running behind on a project, we put in more hours. We didn't make unrealistic time estimates: better to under-promise and over-deliver. If a delay occurred due to a vendor not getting something to us (rare), our clients got a phone call from us, with an explanation and a new completion date... and the option to have us ship what was ready... and a nice "Thank you for your patience" surprise for them when their order was complete.

Good will is a hard thing to get back when lost. Hope your sake supply holds out.

#74 06-23-2019, 11:53 AM

The June series seems to be moving very s l o w l y......................

AZLiberty · #75 06-23-2019, 12:38 PM

Quote:

Originally Posted by EvanB

The June series seems to be moving very s l o w l y......................

Not surprising.

The X-30 is a BIG guitar. I personally have zero interest in a guitar that big, I think the X-20 is pushing it a bit myself.

The burst is a love/hate thing. IMHO it's too abrupt and not blended well at the transition. Some folks like that, I want a burst to be so well blended that you can't see any transitions from one color to the next.