#31
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On an "I just don't like it" return for an expensive guitar, how to handle that couple hundred dollars of fees can lead to some awfully awkward conversations! The big chains can absorb that kind of stuff, but us little guys just can't.
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Jesse @ Boutique Guitar Shop |
#32
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PayPal isn't the best way to handle some transactions, in my opinion. If you are using PayPal and paying with a credit card, I really don't see the point in using them. They are an unusual outfit. They aren't a credit card like Amex, and they aren't in the business of hosting the selling of goods like ebay or Reverb. Last edited by loco gringo; 09-22-2020 at 05:06 PM. |
#33
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Just to wrap up this post about how everything played out with PayPal. I'm still a bit confused
I did not ship the instrument AND refunded the "full" amount to the buyer. As far as I can tell the buyer received two amounts... 1. The full amount less seller fee AND 2. The amount equal to the the fee in a PayPal Cash Plus bucket This makes me believe the buyer is whole and I did not pay a fee. Does that sound right to you? Quote:
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#34
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You, however, may still be assessed the seller fee. Have you checked your balances?
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Kevin Krell, Executive Director, International Traditional Music Society, Inc. A non-profit 501c3 charity/educational public benefit corporation Wooden Flute Obsession CDs https://www.acousticguitarforum.com/...d.php?t=572579 |
#35
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As of today I can't see that I was dinged for the fee. Do you know where that would be visible? The full refund was issued by me Tuesday am.
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#36
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If all is untouched, maybe they considered this a no-fault transaction & chose not to ding you. Or, they haven't fully processed the return yet and accessed a charge. You can actually call them & get a response as to what has taken place.
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Kevin Krell, Executive Director, International Traditional Music Society, Inc. A non-profit 501c3 charity/educational public benefit corporation Wooden Flute Obsession CDs https://www.acousticguitarforum.com/...d.php?t=572579 |
#37
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Thanks for the detail! As of now nothing is showing in either PP or my linked account indicating I was dinged with the fee. Before I issued the refund I had a couple of days of back and forth with PP support via messaging and communicated how any seller fee should not apply to me on the simple basis of the buyer had one address linked to his PP profile, a PO Box, and both UPS and FedEx will not deliver to PO Box. End of story.
I hope this matter is done. So, back to square one. Maybe this was a sign that someone didn't want me to sell the Collings....? Quote:
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