#16
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I told them that I gig with my S1s so they’re sending me the new one first. |
#17
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Hey, Scott,
I specifically asked the Bose Support guy I spoke with last night if this was a specific range of serial numbers... I was told, "No, and it seems to be a relatively small number of units showing this issue." The problem is rapid discharge, as in going from full to dead in less than 2 weeks of non-use. It doesn't seem to be with the battery not holding up while playing. I generally use mine plugged in, so I haven't really be affected by the issue; just something I noticed, regarding the discharge when not being used. Typically, this type of battery may lose 10% in a month of non-use. Mine loses all charge within 2 weeks. I was told "7 to 10 business days" to receive another unit, after they receive mine. Not crazy about that time frame, especially since we are out in our motorhome and I didn't bring any other amplification. If yours is holding the charge (and from the sound of it, it is), I wouldn't be concerned about this. The early ones were sold without a battery, I bought mine right when Bose started including the battery. Jim |
#18
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I bought the one of the first units sold in the US. My dealer sold it a day earlier than he was technically allowed to. And, indeed, mine exhibits this problem. I will have to call Bose and request a replacement. Welcome to life on the bleeding edge. :-)
__________________
"Lift your head and smile at trouble. You'll find happiness someday." |
#19
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I bought mine from the first shipment and it seems fine. It was 80% last night and is 80% today.
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#20
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I just spoke with customer service at Bose and I have a new one on the way. I got the shipping label to send my Bose S1 back. Thanks for the info from the op. I probably would have assumed a bad battery.
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#21
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My pleasure. I was surprised it wasn't already on AGF somewhere.
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#22
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I was one of the "early opters" that paid an extra $99 bucks for the battery and Bose later sent me a complimentary backpack. I never use the fast charge and always plug in for trickle charge between use. Deep discharges shorten battery life. Mine still works great! Ric
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#23
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I would have never expected it to hold full charge for 2 weeks.
My test is on day two. |
#24
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This is what I was thinking.
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#25
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Lithium battery is not supposed to drain in 2 weeks. Bose should be held to a higher standard.
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#26
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I unplugged mine Wednesday morning after reading this thread. It's been unplugged for roughly 62 hours and not turned on at all.
It has been left off until a few minutes ago. When I turned it on it gave 4 flashes (full charge). I'm going to play it about 45 minutes before going to work and turn it back off, unplugged. I'll update later. |
#27
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him a new unit and a return label for the old one. So you would not have to be without if yours is one of the recall units. |
#28
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#29
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Murph et al;
Yes, as previously stated, by all means, get the Bose Connect app in order to get a more accurate readout of the current battery charge level. The flashing blue light is handy but not accurate enough in this case. The Connect app can also tell you the date of manufacture and whether your firmware is up to date. Oops, catch 22 maybe, you have to have to update firmware to use the Connect app. Should be 7.0.10. If you have an early unit with the loss of charge problem you will have to update the firmware. You might as well update since Bose tech support will ask if/when you phone in. _Roger |
#30
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Mine was made January 1st 2018. It does not seem to have the problem.
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