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Old 11-29-2012, 04:56 PM
Dru Edwards Dru Edwards is offline
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Join Date: May 2007
Location: Nova Scotia
Posts: 43,433
Default Kudos to Peavey customer service.

Hey All,

So I bought a used Peavey Windsor Cab a couple of months ago that didn't have any casters (i.e. the wheels).

I emailed customer service today requesting info on getting casters. They replied in 15 minutes for more info. I sent some pics of the cab and it only took 10 minutes for a reply, which included the caster product number, the price, and the phone # to call to order.

How's that for fast? Total time from the first to last email was 37 minutes! I am very impressed.

So ... does anyone else have customer service experiences like this?

-Dru.
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