#16
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I had an expensive head over for a putter that I sold on eBay. Left it on the bench by the door when I went out to get a box. Well, let's say the dog thought it was a new chew toy. When I explained to the buyer they left negative feedback. I offered to refund 50% and send the half a cover that was left but they declined...
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Martin D-18 Custom Shop (Sinker Mahogany and Adirondack) Gibson J-45 (All Mahogany) Custom Built by Me (Reclaimed Walnut and Adirondack) Gibson R0 Les Paul |
#17
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I’ve had numerous great transactions on Reverb, and always amazed at how well that distributed network works, especially compared to eBay. I had one issue on a purchase in which both Reverb and the seller responded quickly with offer to cover my expense, refund, make me happy — and in fact the deal worked out better for me in the end. Other transactions have been perfect ... Reverb being a well orchestrated middle man agent.
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martin D-28A '37 | D-18 | SCGC H13 | gibson SJ-200 taylor 814ce | 855 | GS Mini H.V. | goodall RP14 | Halcyon SJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
#18
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Quote:
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#19
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Quote:
I've had that happen to me on eBay. It probably happens with equal frequency on both sites.
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Jim 2023 Iris ND-200 maple/adi 2017 Circle Strings 00 bastogne walnut/sinker redwood 2015 Circle Strings Parlor shedua/western red cedar 2009 Bamburg JSB Signature Baritone macassar ebony/carpathian spruce 2004 Taylor XXX-RS indian rosewood/sitka spruce 1988 Martin D-16 mahogany/sitka spruce along with some electrics, zouks, dulcimers, and banjos. YouTube Last edited by jim1960; 04-06-2018 at 09:59 AM. |
#20
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I've done many deals on Reverb. And they've almost all been positive. The only bad deal was one where a buyer never paid after I accepted his offer. Tried to contact him a few times. Finally, I contacted Reverb support, and they cancelled the transaction. When I went to leave negative feedback for the deadbeat buyer, I found that I could not because Reverb cancelled the transaction. Turns out it's a flaw in their system. Hopefully they've fixed that issue. But overall, I've been very pleased with their support.
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reverb, seller retraction |
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