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#1
06-01-2019, 05:36 PM
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Shout out to Blue Chip customer service
Hey, all -
I've been playing with my first Blue Chip (TD 50) for a couple of months, and I absolutely love it. I decided to try another thickness, and ordered a TD 45. Played it for a few minutes, and realized that it wasn't for me. Packed it up, shipped it back asking for a TD 60. It came in the mail quickly. Love the TD 60! Darker, rounder, and warmer than the TD 50. Both great sounding and feeling picks. As an aside, I have a pack of the Taylor Darktone picks coming in on Monday. I look forward to putting them head-to-head with my BC picks. Anyway, great customer service. No questions asked. Don't like it? Send it back for an exchange or refund. BC picks rule, man.
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Taylor GS Mini Mahogany La Michoacana Classical (my Dad's guitar) Beat to heck Seagull S6 Ovation Celebrity 12 string Fender CD 60 dread that lives in Greece Harmonicas in a Farmer rack 
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#2
06-01-2019, 07:48 PM
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I spent a good bit of time at Merlefest talking to the owner - we share a machining background - and trying out different picks on the guitars they had out. Super guy. Bought my first “fancy” pick from him that day. Highly recommended.
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#3
06-01-2019, 08:12 PM
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Thanks for sharing a great customer service experience! Good form sir!
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McCollum Grand Auditorum Euro Spruce/Brazilian PRS Hollowbody Spruce PRS SC58 Giffin Vikta Gibson Custom Shop ES 335 '59 Historic RI ‘91 Les Paul Standard ‘52 AVRI Tele - Richie Baxt build Fender American Deluxe Tele Fender Fat Strat
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#4
06-02-2019, 05:57 AM
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Absolutely
I’ve had the same experience with blue chip. They have stellar customer service and they sound great. Highly recommended. Charmed Life picks re excellent too.
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#5
06-02-2019, 07:30 AM
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I had the same experience trying a different thickness - quick turn around and no problems.
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Keith Martin 000-42 Marquis Taylor Classical Alvarez 12 String Gibson ES345s Fender P-Bass Gibson tenor banjo
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#6
06-02-2019, 07:37 AM
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Terrific customer service. I like to engrave the backs of my picks and forgot to do so during my order. I sent Matt an email and he added engraving at the last minute no problem. They also don’t offer TAD45 as a standard option. Again, an email to Matt and TAD45 picks were made & delivered. Great picks, great company.
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#9
06-02-2019, 01:27 PM
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Quote:
scott memmer
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#10
06-02-2019, 04:43 PM
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Great business model. When you sell expensive picks you need to have people feel comfortable that they can return/exchange it if they don't like 'em (with no playing wear obviously).
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