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Old 02-18-2019, 04:00 PM
Ludere Ludere is offline
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Join Date: Aug 2018
Posts: 310
Default Oasis - Customer service!

Just a quick note to give props to Dave Hepple of Oasis ...

I sent them an email a couple weeks ago and noted that one of my OH-6 in-case humidifiers seemed to be leaking slightly around the top collar ... a single drop of water formed there a couple times after refilling, and when I inverted it, a drop eventually formed and dripped off the end.

The response? - he asked to see a photo and four days later there was a new one in my mailbox.

And that's how it's supposed to be done!

Taylor 314ce V
Alvarez AP66ESHB
Takamine G330G
Epiphone PR-200
Traveler Escape Mk III

"In theory, there is no difference between theory and practice. In practice, there is."
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Old 02-18-2019, 05:45 PM
KarenB KarenB is offline
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Join Date: Jun 2015
Location: alpha quadrant of the Milky Way galaxy, planet Earth, upstate NY
Posts: 642

When I've called in with questions, Dave's been really helpful to me too.
May those moments of pure elation,
when you have created something that moves you,
be more than plentiful.
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