#31
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The most recent guitars that I've taken to a UPS terminal for shipment have been opened, photographed and repacked by UPS employees if the value was >$1000. I've got to wonder if this implies some form of tacit acceptance of the packaging job...
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Emerald X20 Emerald X20-12 Martin D18 Martin 000-15sm |
#32
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My business ships exclusively with UPS and let me just add a +1 here. Great advice.
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Current: Lowden F35, Sitka / Cocobolo. Maestro Victoria, Sitka / EIR. Maestro Singa, Adirondak / EIR. Maestro Singa, Sinker Redwood / Wenge (incoming) Gone but not forgotten: Martins, Gibsons, Taylors, sundry others. |
#33
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HUH? Ever ordered anything from Musicians Friend, Music 123 or Guitar Center that didn't come via UPS???
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Emerald X20 Emerald X20-12 Martin D18 Martin 000-15sm |
#34
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In this entire thread all I have read specifically is the case has a crack. Usually when someone post something of this nature they overly so share the damage. Maybe because the damage happened at the other end?? Dunno?
Not that I'd welcome any guitar being dropped to the extent of cracking the case but we really haven't heard what the specific damage is or did I miss something. Edit: I guess "Mostly one Piece" implies it is pretty much destroyed as well as Ted's comment. |
#35
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I generally ship via FedEx but have received several guitars through UPS from various companies, and have not had any issues so far.
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https://www.mcmakinmusic.com |
#36
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Quote:
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Vancebo Husband of One, Father of Two Worship Leader, Music Teacher Oregon Duck Fan Guitars by: Collings, Bourgeois, Taylor Pickups by: Dazzo Preamps by: Sunnaudio Amps by: Bose (S1) Grateful |
#37
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UPS sells what they call "agreed value", but it's not exactly insurance. I'm guessing they will fight you tooth and nail to avoid paying out. This type of thing is why I sing the praises of Heritage Insurance(or one of the other dedicated carriers). It's the only real way to cover your bum on a deal like this. |
#38
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Nonsense. I get more deliveries via UPS than FedEx.
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Jim 2023 Iris ND-200 maple/adi 2017 Circle Strings 00 bastogne walnut/sinker redwood 2015 Circle Strings Parlor shedua/western red cedar 2009 Bamburg JSB Signature Baritone macassar ebony/carpathian spruce 2004 Taylor XXX-RS indian rosewood/sitka spruce 1988 Martin D-16 mahogany/sitka spruce along with some electrics, zouks, dulcimers, and banjos. YouTube |
#39
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This is the correct answer for next time. The United States Postal Service is the best.
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#40
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Name street City, state,zip APARTMENT NUMBER (in caps on label) Instead of : Name Street apartment number City, state, zip Yep, the USPS returned it as they said they couldn't figure out which apartment it was going to. Duh! And yes, MORE than once this has happened. It's really no wonder they lose millions of $$ every year. |
#41
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Interesting. I’ve never had that happen. But I always take detailed pictures of how I pack a guitar. I send them to the buyer so he/she knows the guitar has been safely packed. And I keep them to prove to the shipper/insurer that any damage wasn’t the result of poor packing...
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2021 Edmonds OM-28RS - Sunburst (Adi/Old Growth Honduran) 2014 Walker Clark Fork (Adi/Honduran Rosewood)…incoming FOR SALE: 2023 Martin 000-15SM 12 fret w/ K&K mini |
#42
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Emerald X20 Emerald X20-12 Martin D18 Martin 000-15sm |
#43
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Yes, and charge about twice the price versus self-packed, also IME. I have a private mailbox at a UPS store for my business, and have been down this road. USPS is better and cheaper, but their tracking system is poor and if there is a claim, they are VERY slow to resolve it. Thinks months, not weeks. |
#44
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However, a UPS Store can't be a UPS store if the employees don't know how to prepare a package to UPS standards. I've never had a problem, but I know of two people who've suffered damaged shipments and the conversation was over, and the claims were paid, as soon as it was shown that an employee at a UPS store packed the items... |
#45
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You pay for a box and packaging materials.
The last time I shipped a guitar with UPS that I'd packed myself, it cost me $74. When I had a UPS store package a guitar and ship it it cost me $92. That $18 is well worth it to me to know I won't have any claims hassles in case of damage... |