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  #16  
Old 11-30-2016, 12:04 PM
Earl49 Earl49 is offline
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Quote:
Originally Posted by Emerald Guitars View Post
Our apologies, as we were trying to get the X7 Opus to you as quickly as possible, and had just run out of mugs, it went without. Your Emerald mug will be with you soon. ;-)
Now that is customer SERVICE! We can live for a while without the mug, but not so much without our new Emeralg guitars....
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  #17  
Old 11-30-2016, 08:05 PM
Captain Jim Captain Jim is offline
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Originally Posted by Earl49 View Post
Now that is customer SERVICE! We can live for a while without the mug, but not so much without our new Emeralg guitars....
Important to prioritize!
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  #18  
Old 11-30-2016, 09:30 PM
MJH MJH is offline
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I agree on the customer service. I'm very excited about the mug, as I'm a huge coffee drinker, but if I hadn't gotten a mug, it would have been alright because it really is about this great little guitar. Wow!
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  #19  
Old 12-01-2016, 10:35 AM
Emerald Guitars Emerald Guitars is offline
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Originally Posted by MJH View Post
I agree on the customer service. I'm very excited about the mug, as I'm a huge coffee drinker, but if I hadn't gotten a mug, it would have been alright because it really is about this great little guitar. Wow!
Hi Mark,

Your Emerald mug is en route! ;-)

Best Wishes

Sean
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  #20  
Old 12-02-2016, 08:57 AM
MJH MJH is offline
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Wow again! Thanks.
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  #21  
Old 12-15-2016, 11:04 AM
MJH MJH is offline
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I got my mug! It's fantastic.

Thanks so much for the great guitar, mug, and fantastic customer service. I'm enjoying my X7 daily and can't thank you and your company enough for such a great product.
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