#46
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oddly enough, I had the exact same experience when I sent mine in to have the front pilot light fixed (the little blue one on the bottom left corner.) had a well written, printed letter describing the problem. Turn the unit on, wait 10 minutes, the pilot light will no longer be lit, but the speaker is on. the sent it back to me about a week later,, and yea,, blue light -- still wasn't staying lit after a few minutes Called them and explained what was going on, and of course another RA was issued, (great, sure, lets not be able to use it for another 2 weeks..!!) The second time, they actually fixed it and it's been fine since.
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#47
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So…there is hope?
Really like this little speaker. |
#48
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Uhhh….well, my S1 has returned from the mothership again. If you recall, after storing the S1 it failed to power up. Ended up returning it to Bose for fix/repair. It was returned promptly, but not working although the tech indicated everything was in order and the “problem could not be replicated.” But it failed to work in any manner.
So it was returned to Bose again for repair. It came back with the tech report once again indicating that the problem could not be replicated. While it took longer to discover that it did not need repair this time, it works. So…now I am perplexed. It would not power up, but needed no repair the first time. Returned it and it still needed no repairs, only this time I must agree. It works. There are a few possibilities, one of which would be that the S1 needed a road trip to get things in order, or something was missed and not mentioned in the tech letter. It was broken and now it works. Perhaps that is enough. I really like the S1 and would buy another, but I already have two. Still, it is a phenomenal speaker. I am hoping that being more sensitive to its needs will help to prevent this from happening again. But it’s all good….. |
#49
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#50
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Well, if the now $75 indeed includes two-way shipping, then I'd say go for it, if for nothing else, the shipping costs.
I guess that's my way of justifying the cost . In under a year, BOSE really should be covering all costs of repairs, and what needs "refurbished" after 10 months? But hey, if 75 get you up and running and covers shipping, not bad.
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Dave F ************* Martins Guilds Gibsons A few others 2020 macbook pro i5 8GB Scarlett 18i20 Reaper 7 |
#51
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#52
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And the tech is covering his butt. Glad you got it fixed..hopefully it stays fixed. |
#53
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