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  #1  
Old 12-31-2018, 06:36 PM
JCave JCave is offline
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Default Failed Hercules Stand

Noticed the height adjustment handle on one of my Hercules stands was sticky. Moved my S-6 and the stand collapsed. That plastic lock died and exploded.



Look how sticky this thing is.




Since parts are not available I fixed the stand with a plastic autobody pin.




My other stand is perfect. No idea why this one failed.


jerry
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  #2  
Old 12-31-2018, 07:40 PM
Dirk Hofman Dirk Hofman is offline
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Not uncommon unfortunately.
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  #3  
Old 12-31-2018, 09:17 PM
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M19 M19 is offline
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A known issue. I had one with the "Sticky" handle too. It's an issue with the particular plastic that they used.

Hercules will replace your stand at no charge. Contact them via their website.
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Old 12-31-2018, 09:31 PM
Dru Edwards Dru Edwards is offline
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Sorry to hear. I have lots of Hercules stands and hangers and I noticed one of the stands now has a sticky handle. I think I'll contact Hercules. I no longer have a guitar on that stand.
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Old 01-01-2019, 12:36 AM
Wadcutter Wadcutter is offline
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Yup, same thing happened to one of mine. Hercules needs to deal with this.
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  #6  
Old 01-01-2019, 01:16 AM
Jeff Scott Jeff Scott is offline
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Does this still occur on current production models, or is this pretty much on older ones. And if so, how old are all yours guys stands that have this problem?
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Old 01-01-2019, 03:25 AM
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Blueser100 Blueser100 is offline
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Sorry to hear that happened. I have that stand and need to check mine.
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Old 01-01-2019, 07:17 AM
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M19 M19 is offline
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Quote:
Originally Posted by Jeff Scott View Post
Does this still occur on current production models, or is this pretty much on older ones. And if so, how old are all yours guys stands that have this problem?
Older ones, as they have changed the plastic that they used.

They are standing behind their product, but you have to contact them. I sent image (tissue stuck to handle plastic!) and receipt and got a new stand in less than 1 week. [email protected]

Kody Mayberry
Customer Service Specialist
12020 Volunteer Blvd.
Mount Juliet, TN 37122

If your handle is sticky, you should stop using the stand, as there was at least one person on the forum whose unit failed and their guitar dropped to the floor. Ouch!
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Old 01-01-2019, 07:29 AM
Mooh Mooh is offline
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One of mine did this. The local retailer took it back and replaced it out of stock with a new (and I assume improved) version.

Out of dozens of Hercules stands I use for stage, studio, travel, and home, only the one stand has failed. Great product otherwise.
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  #10  
Old 01-01-2019, 08:51 AM
Murphy Slaw Murphy Slaw is offline
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This thread reminded me I have one of those sticky stands. I had wrapped it with duct tape years ago. I just unwrapped it and it literally fell apart in my hand.

I just sent the picture with an email and will keep you guys informed if they stand behind the product.


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  #11  
Old 01-01-2019, 08:53 AM
Dru Edwards Dru Edwards is offline
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Quote:
Originally Posted by Jeff Scott View Post
Does this still occur on current production models, or is this pretty much on older ones. And if so, how old are all yours guys stands that have this problem?
I'm not sure when I got mine but all the Hercules stands I bought (except for the 2 new ones I bought a couple weeks ago) are between 1 and 6 years old.
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Old 01-01-2019, 09:46 AM
Murphy Slaw Murphy Slaw is offline
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I'm absolutely POSITIVE mine is over 10 years old because I have pictures of it in a club that is gone.
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  #13  
Old 01-01-2019, 09:52 AM
Silly Moustache Silly Moustache is offline
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First Hercules stand I got was for holding three guitars, within a month or so one of the clasping mechanisms failed. I tried to contact them many times - they ignored me. No more Hercules gear for me.

He might have "slain" a lion and a hydra but he ain't gonna get his mythical paws on my guitars!
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  #14  
Old 01-01-2019, 11:11 AM
renoslim renoslim is offline
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Default Hercules Customer Service

Quote:
Originally Posted by M19 View Post
Older ones, as they have changed the plastic that they used.

They are standing behind their product, but you have to contact them. I sent image (tissue stuck to handle plastic!) and receipt and got a new stand in less than 1 week. [email protected]

Kody Mayberry
Customer Service Specialist
12020 Volunteer Blvd.
Mount Juliet, TN 37122

If your handle is sticky, you should stop using the stand, as there was at least one person on the forum whose unit failed and their guitar dropped to the floor. Ouch!
Contact Hercules. They sent me a new triple stand when mine would not hold.

Lee
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  #15  
Old 01-01-2019, 11:19 AM
JCave JCave is offline
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Quote:
Originally Posted by Jeff Scott View Post
Does this still occur on current production models, or is this pretty much on older ones. And if so, how old are all yours guys stands that have this problem?
This one falls in the 6 - 8 y/o category. Don't take a chance dropping a guitar.
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