Disappointed

[frankmcr]

I think it would have been better to discuss the problem directly with the shop before naming names. Give them a chance to make it right or at least tell you their side of the story.

THEN tell the world the result, if you want.

[sinistral]

Originally Posted by Mbroady

That right there tells me there was a disconnect between you and the shop .
$100 - $150 would basically cover a deep dive set up with new Saddle/nut if needed.

Restorations can run 100s if not 1000s of dollars, depending on the condition of the guitar.

Yeah, the shop I use in NYC would charge that just to remove the dings (granted, he’s one of the best luthiers in NYC, and he’s in NYC, but still). And depending on the ding and how long it’s been there, it might not steam out.