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Old 04-18-2018, 10:21 AM
jaymarsch jaymarsch is offline
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Default Just for a Laugh - Another Customer Service Story

There have been a number of threads over the years about online guitar stores and their customer service - either lack thereof or overzealousness.
I laughed out loud when I reviewed a recent order for musical staff paper from Sweetwater. It mentions under the item that it comes with Free Tech Support. I wonder if I will get a lesson on how to compose music? That would be fun.

Anyway, carry on...

Best,
Jayne
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Old 04-18-2018, 10:31 AM
HAPPYDAN HAPPYDAN is offline
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If this was your first order from Sweetwater, you can expect a monthly phone call to see how things are going and if you have any questions/concerns. Very friendly people, even if it's just chit chat.
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Old 04-18-2018, 10:38 AM
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cotten cotten is offline
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You can download and print all kinds of music staff paper for free, from a number of sources such as https://www.musicaneo.com/blank_sheet_music.html That said, I like Sweetwater!

cotten
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Old 04-18-2018, 10:43 AM
jaymarsch jaymarsch is offline
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Originally Posted by HAPPYDAN View Post
If this was your first order from Sweetwater, you can expect a monthly phone call to see how things are going and if you have any questions/concerns. Very friendly people, even if it's just chit chat.
My third order actually and the first two came shipped with candy. Their warehouse is in northern Indiana where I was born and raised, so I can attest to the friendliness of the folks there. As far as customer service goes, I will take over attentive over nonresponsive any day.

Best,
Jayne
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Old 04-18-2018, 10:45 AM
jaymarsch jaymarsch is offline
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Originally Posted by cotten View Post
You can download and print all kinds of music staff paper for free, from a number of sources such as https://www.musicaneo.com/blank_sheet_music.html That said, I like Sweetwater!

cotten
Thanks for the link, Cotton. I have had a broken printer for over a year now. LOL! So, I added this to my order to have a stash on hand.

Best,
Jayne
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