#1
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Mitchels plate mate - does not deliver?
Hey guys,
itīs saturday. Last saturday I ordered a Plate Mate and payed via Paypal. No reaction. I sent a mail on tuesday and asked, if he received my order. He answered that I would get a mail via Paypal when he ships the unit. I received no mail via Paypal yet. I asked him via mail when he would ship. No answer yet. Is this guy still in business? Why doesnīt he ship the item or at least answer my mail? Put a plate mate into an envelope and send it to the customer is not rocket science. Do you have similar experiences with Mitchel? Thanks and cu erniecaster
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As I am from Germany, I am not a native speaker in English. Please forgive me my mistakes. Last edited by srick; 05-20-2023 at 08:37 AM. Reason: Profanity |
#2
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I have had good experience with the plate mate company for several guitars.. Sometimes a little slow to respond to emails but eventually he follows up. I can only assume it’s a part time one man operation. He recently made a custom bridge plate for me for a guitar with an unusual shaped bridge. I was very satisfied with the plate and customer service..
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Music is the food of life. Play on! Shakespeare |
#3
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Quote:
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#4
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Hi,
you want an update? You got it - there is no update. I emailed him again and he again does not answer. There are retailers out there that sell the Platemate. I concern to buy one of them and get my money via Paypal back. This is so annoying. cu erniecaster
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As I am from Germany, I am not a native speaker in English. Please forgive me my mistakes. |
#5
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You are in luck, Ernie. Platemate is almost always the wrong solution to a problem.
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"Still a man hears what he wants to hear, and disregards the rest." --Paul Simon |
#6
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Hi,
I did not receive any answer although I sent three more emails. Then I contacted Paypal and got my money back. After that I got an email from "Mitchel" and he wrote "Checking, will get back asap". Oh boy. cu erniecaster
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As I am from Germany, I am not a native speaker in English. Please forgive me my mistakes. |
#7
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Why? Just curious as I was considering one myself, and it seems like it would be a great solution. Do they weigh a lot or something?
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Don't chase tone. Make tone. |
#8
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Brass is heavier than steel. If you insist on an overlay instead of a simple repair of the bridgeplate with CA glue and wood dust, a thin hardwood overlay is preferable to brass.
1/16" thick, 5/8" wide, by about 3" long is all you need. |
#9
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One more update. Remember: I ordered, no reaction, I contacted Paypal and got my money back. Of course I told them before.
One day after that I purchased a PlateMate via ebay through a different seller. Yesterday I received my PlateMate from Mitchells. I will get the other one in a few days, now I own two. Well, I sent PlateMate the money for this second one.
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As I am from Germany, I am not a native speaker in English. Please forgive me my mistakes. |
#10
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a thought
Now you have a second one. Case closed. The wages of ignoring a customer. I suspect the device cost its manufacturer no more than half a Euro (about 60 cents U.S.) to make, and I wouldn't be feeling too sorry for them.
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#11
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Hi,
I paid the 23 $. My wife says itīs better for my Karma, whatever that means. cu erniecaster
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As I am from Germany, I am not a native speaker in English. Please forgive me my mistakes. |
#12
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Thanks, Tommy |