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  #16  
Old 09-15-2019, 10:31 AM
slewis slewis is offline
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Yeeesh! I gig regularly with an X2 — been using it for nine months or so now — and have had zero issues with it. One more thing to worry about now!
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  #17  
Old 09-15-2019, 12:07 PM
meb meb is offline
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[QUOTE=Rudy4;6158629]I have owned a Boss RC-1 and now own a EHX-720, which I absolutely love.


Do make sure the Ditto X2 is programmed for the correct sequence before calling it dead. The loop button sequence is usually modified by holding a particular button on when the unit is powered up.

I tried downloading the firmware dated May, 2018 again today. It is like
the download happens;since I can see a green light blinking. The green li9ght on the x2 stops blinking and goes out. The instructions say there should
be an auto reboot. There is nothing to indicate that a reboot happens.
There are no lights at all that come on after that.

I can get a grren light to appear when plugged to my pc via usb, but
no lights come on when plugged into my 1-spot.

Anything else to try?


I sent an email to tc support a few days ago, but have heard nothing.
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  #18  
Old 09-15-2019, 12:36 PM
meb meb is offline
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I probably should have mentioned that I tried the factory reset AND
the HARD reset....no light ever appears in either case.

thx.
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  #19  
Old 09-19-2019, 09:38 AM
meb meb is offline
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Quote:
Originally Posted by Teleplucker View Post
I have an X2 that I used for a couple of years, it developed problems I upgraded the software to latest revision and it worked for a couple of weeks. I forget at this point the exact symptoms but it definitely quit working. I bought the X$ because I liked the extra features, it did not last as long and it developed issues also.
I'll make anyone that thinks they can fix them a "package deal"
Did you try to get them repaired? Musician Friend threw me to curb.
I have sent TC Electronic a couple of queries. They only send an
auto-reply with a case #. Nothing happens after that.

Meanwhile my EHX-720 has filled the space nicely.
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  #20  
Old 09-19-2019, 10:39 AM
Rudy4 Rudy4 is offline
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[QUOTE=meb;6163053]
Quote:
Originally Posted by Rudy4 View Post
I have owned a Boss RC-1 and now own a EHX-720, which I absolutely love.


Do make sure the Ditto X2 is programmed for the correct sequence before calling it dead. The loop button sequence is usually modified by holding a particular button on when the unit is powered up.

I tried downloading the firmware dated May, 2018 again today. It is like
the download happens;since I can see a green light blinking. The green li9ght on the x2 stops blinking and goes out. The instructions say there should
be an auto reboot. There is nothing to indicate that a reboot happens.
There are no lights at all that come on after that.

I can get a grren light to appear when plugged to my pc via usb, but
no lights come on when plugged into my 1-spot.

Anything else to try?


I sent an email to tc support a few days ago, but have heard nothing.
If you purchased from Sweetwater and it's less than two years old they'll take care of fixing it for the price of shipping it to them.

If nt, you're on your own unless the manufacturer opts to fix it.
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  #21  
Old 09-19-2019, 01:16 PM
meb meb is offline
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I usually go thru SW, but I got the X2 at Musician's Friend.
Still, it is covered by the
Manufacturer ltd warranty; somebody should fix a 4 month old unit.
The Warranty in this case, says to return it to the seller. I guess Teleplucker
decided it wasn't worth the hassle.....I may, also. Meanwhile, no more
TC or MF for me.
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  #22  
Old 09-20-2019, 04:01 PM
Kalani Kalani is offline
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I’ve had my X2 since they first came out; encountered a glitch early on that was fixed once I updated the firmware; gigged extensively with it ever since, still going strong. Guess I got lucky. I’ve also had great service from them. Emails were promptly responded to. I lost the metal ring around the foot switch and they mailed me extras free of charge!
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  #23  
Old 09-21-2019, 05:32 AM
meb meb is offline
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My emails got to a real person at music-tribe and was handled promptly.
After verifying my purchase, they have shipped a new unit to me and
a label to return the old one. You cannot ask for more than that. !

So, TC/music-tribe goes way high on the good-guy list. Musicians
Friend…..not so much.
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