First lets link Franks site on how to repair.
http://frets.com/FretsPages/pagelist.html
If you are unsure on how to do a repair, research / read ask questions.
I have tutorials on my website as well, but this is not for promoting, hence link to Franks.
This is not how you repair.
On my bench today is this mess, this was done by another, no names, but even I am stunned.
If you the customer pay to have a repair done to your guitar, always use a mirror afterwards and have a look at the work carried out yourself.
It is the most dead sounding guitar you could imagine.