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Old 08-22-2019, 09:28 AM
kiva238 kiva238 is offline
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Join Date: Oct 2012
Location: Tucson, AZ
Posts: 768
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Assuming that there isn't written contract that spells out that there is commission on the gross amount including tax, I would:

1, Talk to the shop and clearly explain your position and understanding of the deal.

2. Tell them exactly what it is that you want them to do to remedy the situation and satisfy you.

If that doesn't move the shop to refund the money based on the tax, I would then:

1. Tell them that this is now a point of discussion on the AGF, and since they are standing by their position and believe it to be a correct one, they should have no issue with you disclosing the shop name on the AGF.

2. I would tell them that you intend to contact the BBB in your area as well as the Consumer Fraud Division in your state.

Telling them that you'll never use their shop again is worthless and a given. . . .
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