As noted in the prior comments, . . . take the RainSong to a good local tech for a set-up.
I have both a CO-WS1000N2, and a BI-WS1000N2. When both were purchased new (I am the original owner of each), the action on both was a bit high, as well as the relief was a bit too much.
On both guitars, first the truss rod was adjusted to get the desired neck relief, and secondly the saddle was (carefully) shaved in small increments to lower the action.
Result, both guitars play very comfortably for as long as I want to sit and play !
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