You should immediately call your cc company and ask for their assistance so you know where they stand. The dealer may have no choice given the minor nature of their claims but to accept your return.
If what you are saying regarding the extent of the so called damage then it seems like the dealer is being unreasonable. There is inherent risk in offering to let someone try the guitar whether that is in the shop or off site. Its entirely reasonable to expect minor play wear that only shows up under magnification, which may have already been present when it was shipped to you. This is the cost of doing business that they should not be trying to pass on to customers in this manner.
I would not be bullied into paying a restocking fee, which could be substainhial, let alone the entire cost of the guitar. That is absurd. If pressed and if it would resolve the matter quickly I might possibly offer a token buffing fee of $50. Anything more than that and I would fight it tooth and nail.
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Guilds: 69 F312 Braz, 89 Nightbird II, 91 Nightbird CU, 94 GV70, 96 A50 flattop, 06 CO1 Cedar, 11 F30CE, 13 CS F30R Reno Star, 14 GSR F30CE Coco, Orpheum OM RW, Orpheum SS Hog. SOLD: Guilds: 78 F40,79 F112,’87 GF60R,94 DV72,07 CS F47 Braz,11 DD6MCE,12 F30,12 F30R,18 F2512. Other: 70 Epi 5102,74 Ibanez LesPaul,90 Gibson ES347,15 Alvarez MFA70,15 Martin OM28VTS,15 Epi ES339Pro,16 Alvarez AF60
Last edited by HeyMikey; 01-17-2019 at 08:48 PM.
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