IMO, This is 100% the dealer's problem not buyers.
If they offer a trial period then they run the risk of "minor" signs of play/use. It's no different than a guitar hanging in store.
Not to mention the OP bought 1 of the guitars. So it's not like they returned both. This is BS on the stores part.
If the item is in "the store's possession" and you have proof of delivery? Call CC company and dispute the charge. They'll sort it out in your favor.
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