I've never heard of that happening before.... to me it sounds like it could be one of three things.... either....
A) There's way too much tension down the bridge end of your strings so it might need the action adjusted to ease the tension on your bridge.
B) You just haven't pushed the pin in far enough to begin with, give it a light tap with a rubber hammer if you have one. might help fix the issue.
C) It's faulty craftsmanship from when the guitar was first made. Very unlikely with a big name maker like Martin but it's not impossible.
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