Quote:
Originally Posted by netefx
I purchased a used Calton case which fit my Goodall RCJ pretty well. Only thing was it was missing a few parts, Which I didn't think was a big deal. Turns out this case was so old that I couldn't get the parts. As I was discussing my options, it was clear that the guys to talk to were going to be at the 2019 NAMM show. So I made a plan to take the case to show them and work a plan.
So I met Jeff (owner) and his team at the show. They couldn't have been nicer. I talked with Jeff about building a new case and I'd trade in my original one. He was very agreeable to the plan and wanted the old case for a museum he was starting. So they took all the measurements and the outline of the Goodall.
It took a good while but finally, I received the new case yesterday. It fits just as I expected. I love the new design of the latches, bumpers and the new handle. My wife loves the gray color as opposed to the original white one.
I really appreciate the way they worked this plan for me. I think theirs are the best cases on the market and they are great guys to work with. I so appreciate this type of company which operates as a family and genuinely cares about their business and their customers. I heard from Jeff several times during the process.
They get top marks from me for solving my problem and providing me with such a quality case. The design and quality of the new case is superb. They have earned a customer for life here. I'll be using them for all my guitars.
|
Comments really appreciated Mark. Hope you get many years use out of the case.
Good to meet you at NAMM.