you could mail it to a tec for work but that adds $150 to the cost of the fix. Taking back to where you bought it is the best idea to start with. If not you could mix up some superglue to raise the nut slot of the string and then file it to the proper height but thats not recommended for the average person. You could buy a nut from the mfg or get a Tusq from ebay or Stewart Mcdonald etc.
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