Whenever I've ordered their custom sets I order well in advance. Usually takes between 14-21 days for custom sets (I live about 30 miles away) and 2-3 days for 'regular' sets. They are well worth the wait, but it does get a little frustrating if it goes beyond 14 days (which is why I plan ahead etc.) Plus, it's just after Xmas, so might be worth cutting them a little slack (although don't do that with round core strings!!)