Like everyone else said, I would contact Alistair. I know he stands behind his products and would want you to be happy. I am sure they will make it right.
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Taylor Custom Grand Concert Master Grade koa, Taylor K22ce 12-fret AA koa, Emerald X7 "Kauai" (custom painted artwork), Grimes Hapa nylon, Benedetto Andy, Kanile'a GL6 Guitalele, Moore Bettah and KoAloha custom ukuleles, Rob Allen Mouse koa bass
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