If the good, bad, and ugly of things can’t be discussed openly in an honest fashion, what good is a forum?
I think the OP has been honest and respectful in his post, and that post is perfectly acceptable here. I appreciate the information he has shared, and anticipate a (hopefully) successful and gratifying resolution to the issues documented.
I also don’t sense a slight toward Emerald owners, of which I am one, having two.
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