Quote:
Originally Posted by Wild Fiddler
Just got an email saying the "return is denied," due to a couple micro scratches that a close up camera can just detect, even though most eyes would not.
I understand the dealer needs to be able to sell the guitar as "new." But I'm also feeling like being offered a "trial period" doesn't help if the bar is set impossibly high for a return.
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If this truly is the policy of companies that allow a trial-period, then, no one should ever buy a guitar with a trial period.
Every time they could send you a guitar with a few minor scratches, claim you made the scratches, and then deny the return. What a sneaky way to unload items with minor damage.