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Old 12-29-2018, 07:34 AM
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benderman57 benderman57 is offline
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Join Date: Sep 2009
Location: Moundsville, WV
Posts: 538
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When I bought my Emerald X20 Baritone a few years ago the fit & finish were top notch with no issues. However the pickup balance was really terrible. I was amazed this made it out of there small shop this way.

I contacted them right away and they had me sent it right back on their dime. They had it a few days and right back to me. This cost them a couple of hundred dollars all in all but no excuses from them just "we will make this right" And they did in spades.

Stuff like this is gonna happen and I for sure would not accept that guitar at the money you have into it. I'm sure it still sounds & plays great but that stuff would need to be addressed. I would almost think there is no great way to fix these issues (especially the veneer fit)

Best of luck and please let us know the outcome.
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