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Old 01-20-2021, 09:59 AM
jklotz jklotz is offline
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Join Date: Sep 2013
Location: Atlanta, GA
Posts: 3,561
Default Shout out to Sweetwater

Just today I got some strings in the mail from Sweetwater. I screwed up and ordered 80/20's when I wanted PB's. I emailed my rep there. Within 10 minutes I had a reply along with a return label in my email.

The email:

"No problem at all. I will send a label for them and write a new order for 3 of the other. Same card?"

IMHO, not only was that good CS, but given Covid, that is amazing cs!
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