Shout out to Sweetwater
Just today I got some strings in the mail from Sweetwater. I screwed up and ordered 80/20's when I wanted PB's. I emailed my rep there. Within 10 minutes I had a reply along with a return label in my email.
The email:
"No problem at all. I will send a label for them and write a new order for 3 of the other. Same card?"
IMHO, not only was that good CS, but given Covid, that is amazing cs!
|