Quote:
Originally Posted by Mr. Paul
No one that "unloads" on a long distance buyer of a guitar that comes with a good return policy is worth listening to. Sorry for your disappointment.
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Assuming "unloads" does not refer to a profanity-laden rant, I disagree. First of all, distance has nothing to do with it; a customer is a customer. Second, it is obvious that this store was either grossly dishonest OR negligent with their inspection/description of the purchased guitar, and the manager definitely needs to hear from a person upset that their time has been wasted (it's not just about money). Unless they're simply a lousy manager, they should listen to such a person and make sure this situation doesn't happen again.