I've said before that it seems to be a random bureaucratic error. Someone in a cubicle somewhere clicks the wrong box on a screen and voila - you get charged. I suspect there is no other rhyme nor reason. By the way, UPS already has your guitar but they owe US Customs for the alleged fee, so they don't want to release it until they have funds in hand. My first notice was a "failed delivery attempt" note left at my UPS Store private mailbox by the brown truck driver, with a follow-up email. If they had notified me in advance the cashier's check (no cash or credit card accepted) would have had been waiting for the driver, and the extra day of delay would have been avoided.
I wasn't real happy and eventually got the money back, but I want the rest of the story to get out there - for the next guy.
|