[roadbiker]

I have a 2011 Taylor 814ce that I recently sent to Taylor to fix some bubbling in the finish on the back of the guitar (covered under the warranty). While they had it I asked them to repair a very minor ding on the top. They told me it would cost $150 to buff it out, so I told them not to bother. Much to my surprise, when I got my guitar back, not only did they do a fantastic job on the back, but they also rubbed out the ding on the top. You would NEVER know there was a ding and the guitar is completely like new except for the normal fading and improvement in tone. Kudos to Taylor! Thank you!!!

Now I just purchased a used Taylor 356ce 12 string. The guitar and case are both in new condition - almost pristine. I was really lucky to get such a gem. I did notice, however, a very small ding on the top. It's on the edge and not very noticable, but I am curious to understand how Taylor rubbed the ding out of my 814 (which was a little more noticable). Is it buffed with compound and then polished? It's really not that important to me because the ding is so small, but I am curious how they do it. I rubbed it with Guitar Finish Restore Plus (a great product, BTW), and that seemed to minimize the ding.

Thoughts? (other than "if it's so small, then why bother?" I already know that.)

Thanks!