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Old 05-17-2019, 07:31 PM
chistrummer chistrummer is offline
Join Date: Sep 2009
Posts: 1,387

I'm always skeptical of someone who joins a forum to leave a negative feedback so maybe next time post some pictures of the problem.

With that out of the way I agree that if a manufacturer chooses to sell direct and ship to another country than they should treat that sale the same as a domestic sale which in this case Blackbird did. The terms on their site are very clear, they are happy to fix any warranty problems as long as you cover shipping both ways. By offering you a $400 custom finish for free Blackbird went above and beyond in my opinion, I would have jumped on that.
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