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Old 05-17-2019, 06:45 PM
BT55 BT55 is offline
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Join Date: Jun 2016
Location: NY
Posts: 1,522

I can completely understand your dissatisfaction with Blackbird. Based on your conversation this defect was a known issue. Since you purchased through a licensed dealer their response was poor. They should have required that you return the Clara to their dealer. Blackbird should have handled it from there. Anything else is very poor customer service.
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