The number of serious issues noted by the OP add up to some pretty shoddy workmanship to say the least. Being out that kind of money makes anyone upset, a refund would be the only acceptable resolution in my eyes. One flaw, well, two not good, this many, bad to say the least. Even a cheap import Eastman has flawless frets. I don't blame the OP I'd be PO'd too.
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