[gerardo1000]

A few days ago I posted a story about an Emerald Opus X-10 guitar which I ordered directly from the Factory in Ireland . The guitar, a model from last year which was offered to me at a very discounted price, was ordered and paid on November 11, but never arrived. In fact, due to a mistake of the carrier, it was shipped to France, instead, and was left there for many days.
After 16 days, it is now back in Dublin. Alistair Hay, the owner of Emerald Guitars, has decided to get it back to the Factory and, in its place, it will ship me a brand new guitar, with no extra-charge. More over, he has already refunded me for the shipping expenses. That means that I will get a brand new guitar with no shipping expenses and... at the price of a used one. This is really a nice and more than fair way to amend for a shipping mistake. I really appreciate it and therefore I like to inform evberybody in the Forum about this happy ending.

Thanks for the attention,

gerardo1000