Quote:
Originally Posted by jjbigfly
I spoke with the Izotope (?) people today. After a short Q&A they are sending out a new unit and a return label. Customer service seems like it will be fine. Always a plus.
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That is a classy way to take care of a customer!
It is frustrating to have an issue with a product, then even more frustrating to deal with "customer service" that is indifferent. Other manufacturers could learn from this.