Thread: "Return Denied" on a trial guitar... any guidance?
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  #42  
Old 01-17-2019, 05:00 PM
The Kid! The Kid! is offline
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Join Date: Jul 2015
Location: Buffalo, NY
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Originally Posted by Yeah View Post
Agree on this. If return policy bares no risk to the seller, then wirtually anyone would offer it.

If the seller truly knew beforehand that the guitar is REEEEAAALLY easy scratchable, and impossible to fix, then he souldnīt have offered a trial period at all.

I donīt know how consumer rights work in your country, but I would recommend filing a formal complaint (to save time) and in parallel keep conversations with the seller to find a solution.
This.

Plus: Keep all correspondence in written form and keep copies.