What is the action height at the 12th fret and how much saddle is left? If neck relief is good and the saddle can just be sanded down to get action to where you like it, then it's an easy job that you could do yourself or have a tech handle for pretty cheap.
I've found that when buying online, asking a seller if the action is low won't really help as everyone has a different definition of low action. So he might've been BS'ing when he said action is low, but he also might've just genuinely considered the current height to be low. In the future ask for specific measurements, and know where you like your action as well so you can make a sound judgement.
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