A positive resolution, finally! It took a dozen emails back and forth to UPS and they promised NOV 18 and then DEC 02 as check cutting days. The refund check for $79 (dated DEC 23) finally arrived in yesterday's mail, just as I was getting ready to start another round of emails after the New Year. I appreciate others here pointing out their US deliveries without the duty and fees, as that added to my ammunition each time an email string started.
It is worth some persistence if US buyers get hit with this incorrect assessment. Given a choice between taking a little longer using AnPost and USPS versus fighting with UPS over mistakes, I'd opt for some extra delivery time.
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